❓ Frequently Asked Questions (FAQ)

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🚘 For Customers

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Q1: What is RecoveryNow?

RecoveryNow is a mobile app that connects you instantly with nearby recovery drivers and trusted garages. You can request roadside help, compare offers, and get assistance fast — all from your phone.

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Q2: How does it work?

When your car breaks down, simply open the app, share your location, and recovery drivers near you will send offers. You can choose the one that suits your budget and time.

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Q3: How do I pay?

All payments are handled securely through Stripe, so you can pay safely with your card or digital wallet.

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Q4: Is RecoveryNow available everywhere?

RecoveryNow is currently launching in Ireland, with plans to expand to the UK and across Europe soon.

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Q5: Is there a fee to use RecoveryNow?

Downloading and using the app is free for customers. You only pay for the recovery service you choose.

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🚛 For Recovery Drivers

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Q6: How can I join RecoveryNow?

Sign up through the RecoveryNow app, upload your documents, and start receiving job requests from nearby drivers in need of recovery.

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Q7: How much does it cost?

Drivers pay a small subscription fee of €19.99/month to access the platform and send offers to customers.

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Q8: Can I set my own prices?

Yes! Drivers can set their own rates and send custom offers for each request.

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Q9: How are payments handled?

Payments are processed automatically through Stripe. RecoveryNow charges a 10% commission on each completed job.

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🧰 For Garages

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Q10: How can garages benefit from RecoveryNow?

Garages can join the recommended network and be shown to customers whose vehicles need repairs after recovery.

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Q11: What is the subscription fee?

Garages can subscribe for €49.99/month (VAT included) to be recommended directly to local customers.

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Q12: Can I manage my profile and services?

Yes, garages have a business dashboard to update their information, contact details, and service list anytime.

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💬 General Questions

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Q13: Is RecoveryNow safe to use?

Absolutely. All drivers and garages are verified before joining the platform, and all payments are secured through Stripe.

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Q14: When will the app be available?

RecoveryNow is currently in development and will launch in Ireland soon. You can join the waitlist today to be the first to try it.

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Q15: Who can I contact for support?

You can reach us anytime at info@recoverynow.ie